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Legal & Policy

Refund & Deferral Policy

Effective Date: August 17, 2026 • Governed by the Laws of the Federal Republic of Nigeria

2-Week Refund Window

No refunds are issued after 2 weeks (14 days) into any Bootcamp.

Deferrals Before 50%

Deferral requests are accepted only before the Bootcamp is 50% complete.

Price Adjustments

Price balance must be paid if the target deferred cohort costs more.

1. Legal Framework & Scope

This Refund & Deferral Policy ("Policy") governs all paid bootcamps, courses, and educational cohorts provided by Dev and Design ("Company," "we," "us," or "our").

This Policy is established in full harmony with the statutory provisions of the Federal Competition and Consumer Protection Act (FCCPA) 2018 of the Federal Republic of Nigeria, as well as applicable Nigerian contract laws. By completing enrollment and submitting payment for any paid Bootcamp or program, you ("Student" or "User") explicitly acknowledge and agree to abide by these terms.

2. Refund Eligibility & Timeline

Strict Rule: Refund requests MUST be submitted in writing within 14 calendar days (2 weeks) from the official start date of your assigned Bootcamp cohort.
  • Pre-Cohort Refunds: Full refund requests received prior to the official cohort start date will be processed in full (less any non-refundable third-party transaction or processing fees charged by payment gateways such as Flutterwave or Paystack).
  • First 14 Days (Weeks 1 & 2): If you request a refund within the first 14 calendar days after the cohort official start date, you are eligible for a partial refund minus a 15% administrative processing fee.
  • No Refunds After 2 Weeks: Once two (2) weeks (14 calendar days) have elapsed from the start date of the Bootcamp, no cash, electronic, or card refunds will be approved or issued under any circumstances. This reflects our commitment to live instructor compensation, cohort slot allocation, and proprietary materials access.

3. Deferral Policy & Conditions

If you are unable to continue in your current Bootcamp cohort due to unforeseen personal or professional circumstances, you may request to defer your enrollment to a future cohort subject to the following statutory conditions:

A. 50% Completion Threshold

Deferment requests can ONLY be accepted and approved before the current Bootcamp cohort reaches 50% completion (e.g., before the start of Week 3 for a 5-week Builder Track, or before Week 5 for an 8-week Founder Track). Deferral requests submitted after 50% of the Bootcamp schedule has elapsed will be declined.

B. Same Bootcamp Requirement

Deferrals are strictly restricted to the exact same Bootcamp program and track (e.g., Builder Track to Builder Track). Deferral credits cannot be converted to cash, transferred to another student, or applied across different unrelated courses.

C. Price Differential & Balance Payment

If the fee for the future cohort you are deferring into increases or is higher than the price you originally paid, you must pay the remaining balance/price differential to complete your deferral prior to gaining entry into the new cohort. If the future cohort price is equal or lower, no extra payment is required, but no cash differential will be refunded.

D. Deferral Validity Limit

Approved deferrals are valid for a maximum of six (6) months or up to the next two (2) consecutive cohorts of the same Bootcamp. Failure to join a cohort within this period will result in forfeiture of your enrollment.

4. Request Procedure

To initiate a refund or deferral request:

  1. Send an official email to learn@devdesignhq.com using your registered email address.
  2. Include your full name, transaction receipt or payment reference number, Bootcamp title, and the explicit reason for refund or deferral.
  3. Our team will review your request against cohort start dates and attendance milestones within 3 to 5 business days.

5. Governing Law & Dispute Resolution

This Policy shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute, claim, or controversy arising out of or relating to this policy shall first be resolved through good-faith negotiation. If unresolved, it shall be submitted to mediation under the Arbitration and Mediation Act of Nigeria.

6. Contact Support

For any questions, policy clarifications, or refund assistance:

Dev and Design Support Team
Email: learn@devdesignhq.com
Website: devdesignhq.com